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Terms and Condition


This document contains the terms and conditions between Travel Experience (the carrier) and client. This document, when signed by the client will constitute a legally binding contract. This contract shall be deemed to be fully in force if the customer has made any payments to secure the dates or reserve the equipment. You are therefore requested to carefully read the entire contract before you sign it.

ITINERARY: Driver will be furnished a copy of the work order and itinerary, and he/she will be instructed to strictly follow it. The driver has no authority to make changes to the trip schedule without prior approval from the carrier and contracted client. If agreed upon, client shall be responsible for all additional hourly charges plus additional fees that may be incurred. Additional charges will be charged or invoiced on the day immediately following the charges completion.

All itineraries are subject to review and approval by the carrier prior to departure. The Department of Transportation prohibits drivers to be on duty for more than 15 hours per day. 10 of which are driving hours. The driver must be given 8 consecutive hours off duty before returning to “on duty”.

SERVICE: It is understood and agreed that the performance of the service detailed in this work order is subject to tariff regulations and is contingent upon the carriers ability to furnish the equipment and perform the service. The carrier reserves the right to lease equipment from other carriers in order to fulfill this charter agreement.

ADDITIONAL CHARGES: Client is responsible for all tolls, parking, park entrance fees, driver lodging and/or attractions. Groups are to provide each driver with a single, non smoking room (when applicable).

PAYMENTS: A deposit of $100.00 per coach, per charter is due at the time of booking unless prior arrangements have been made. Full payment is due 14 days prior to departure unless other credit arrangements have been made. The carrier reserves the right to cancel the charter agreement if the payment has not been as agreed. Special events, such as Parades, Rose Bowl or professional sporting events may require more restricted payment and deposit conditions.

CANCELLATIONS: A $250 cancellation fee per coach will be charged for all confirmed charters, if cancelled within 72 hours of the departure dat. Cancellations made within 24 hours of the departure date will be charged in full. Travel Experience Transportation reserves the right to cancel any charter for non payment or unsigned contracts. All contracts require signature and payment in order to be considered valid.

Liability: The carrier does not guaranty to arrive or depart from any point at a specific time, but will endeavor to maintain the schedule submitted by its agent, employee or the customer. If any act of god, public enemies, authority of law, quarantine, perils of the schedule, riots, strikes, war, accidents, breakdowns, poor conditions of the road due to storms, construction or the other reason beyond the carriers control make it in the opinion of the carrier or its employees inadvisable to operate that charters vehicle either from the “place of origin” or to any other point on the route. Additionally the carrier shall not be responsible for any damages that result from the cancellation or delay.

REPAIRS OR DAMAGE: It is understood and agreed upon that the customer as well as passengers are liable for all beyond normal repairs or cleaning to the vehicle caused by the chartering party’s passengers. It is also understood that the chartering party is liable for any damages caused by the chartering party’s passengers to the equipment, employees or visited location during the duration of the charter or as a result of the charter.

MOTOR COACH EQUIPMENT AND ACCESSORIES: Accessories such as video equipment, restrooms and stereos are for the use of the passengers and while the carrier will endeavor to maintain this equipment, the carrier will not guarantee its availability or operation at any point during the charter.

Travel Experience Transportation reserves the right to refuse to transport a person or persons under the influence or whose conduct is objectionable to the other passengers or the safe operation of the coach. Smoking is prohibited on the coach. These conditions are designed to achieve maximum safety and comfort for customers and operator. We appreciate your business and look forward to providing you with excellent service.